Sirius and XM – while being the same company, are operating completely separate from each other. This is REALLY stupid and will, in my opinion end up costing them much money.
They now offer a cool product (I wont name it, as I don’t want google to think I said anything nice about it) but it allows you to use an iPhone or an iPod touch to control your Satellite radio. Nice! I would LOVE this for my car. But here is the problem… I have a Sirius subscription – 1 lifetime, one monthly. I could use XM or Sirius and be fine. I don’t much care. The thing is – with additional radios – on an existing plan, they are 1/2 price. In order to use this XM device, I have to pony up double the money. #FAIL! You guys are in fact the same company. Combine systems and get it over with.
On top of all of that – after speaking to representatives from both companies on the phone, I am certain their phone support is off shore. It *ALMOST* makes me want to cancel my subscription – but … I do enjoy the music and lack of commercials.